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Most recently answered questions

  1. Topic: Telecommunications
    Answered by: Copper State Communications on Apr 29

    Q:  5. Why should I consider upgrading my Communications technology during a recession?
    show answer...
    A:  close answer...
    It may seem like the last thing you want to do in the midst of tough economic times is invest in new hardware, but trying to coast on failing or outdated equipment will cost you more in the long run.
    Five reasons to purchase new hardware during a recession
    1: Equipment still wears out
    Simply put, PCs, servers, network components, telecommunications systems and other business-critical items will fail, even in a recession. This equipment must be replaced. The laws of physics don’t rest just because the economy is in turmoil.
    #2: Productivity becomes paramount
    New technology offers, and can help productivity and efficacy, by addressing soft cost. (Time management, going to a paperless work environment… ect)
    #3: Downtime is expensive
    Older equipment fails more often. Outages and downtime are even more acutely felt during tough economic downturns, when fewer staff are available to diagnose the failure, identify appropriate fixes, obtain replacement parts, replace the failed component, and then test the repair.
    #4: Competition suffers, too
    Your competitors are suffering, too. If your organization can leverage their weaknesses during turbulent economic periods, it can capture rivals’ market share. Exploiting weaknesses and maximizing opportunities in tough financial environments often isn’t possible, however, without the proper systems. And hardware investments are usually required to power such systems that enable taking advantage of unique opportunities
    #5: Manufacturers offer discounts
    Manufacturers are scrambling to develop intriguing new product lines and improved, more cost-efficient distribution (including via layoffs and new strategic partnerships). In the interim, deals are available for the taking.
  2. Topic: Telecommunications
    Answered by: Copper State Communications on Apr 29

    Q:  4. How is a business phone system different than my home phones?
    show answer...
    A:  close answer...
    Business phone systems provide features necessary for communicating with your clients.. Features such as extension dialing, hunt groups, conference calling and call transfer are essential in a business environment. Your customers will expect this of you and will feel the impact at the service level when it is not there! Business phone systems also come with business-level service and support. Typically this includes a dedicated account executive, guaranteed uptime, service level agreements (SLAs) and priority technical support and field service. All of these business-level extras help assure that the quality and reliability of your phone service measure up to the demands of your business. Bottom line, it lets you get out of the way of yourself so you can focus on what you do best.
  3. Topic: Telecommunications
    Answered by: Copper State Communications on Apr 29

    Q:  3. I’m pretty tech savvy and I installed my own Wi-Fi network at home but I can’t seem to get Wi-Fi to work for my office.
    show answer...
    A:  close answer...
    A typical wireless home network will consist of 2-3 computers and maybe a shared printer. When dealing with a wireless office environment there are many more factors to consider. You have more devices, fax machines, copiers, email servers, scanners, laptops, multiple user groups that can all be connecting to the network in various ways, even in a small office. Proper configuration and deployment of the WAN (wireless area network) is essential for a smooth work flow. A telecommunications expert can help you accomplish this.
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